Image credit: Shutterstock
Arizona’s Attorney General has helped 35 cryptocurrency ATM scam victims obtain full refunds totaling $171,332 under a state law requiring operators to reimburse qualifying customers who report fraud quickly.
Attorney General Kris Mayes disclosed the recoveries on August 12. Arizona’s Cryptocurrency Kiosk License Fraud Prevention law took effect on September 26, 2025, introducing refund requirements, transaction limits and anti-fraud controls for crypto kiosks.
New Customers Have 30 Days to Qualify for Full Refunds
The law requires operators to refund fraudulently induced transactions, including associated fees, when a qualifying new customer completes the required reporting process.
A new customer is someone who has been a customer of that kiosk operator for less than 10 days. To qualify, the victim must contact both the operator and either law enforcement or the Arizona Attorney General within 30 days of the transaction.
The customer must also provide the operator with a report from law enforcement or the Attorney General’s Office determining that the transaction resulted from fraudulent inducement. Mayes urged victims to report scams immediately and keep their transaction receipts. Her office said delays can cause victims to miss the statutory 30-day refund window.
New Crypto ATM Customers Face $2,000 Daily Limit
Arizona prohibits kiosk operators from accepting more than $2,000 in cash or equivalent virtual currency from a new customer in one day across one or more machines operated by the same company.
After 10 days, customers are treated as existing customers and face a daily limit of $10,500. Operators must also display fraud warnings, provide physical or digital transaction receipts and offer live customer support 24 hours a day, seven days a week.
The law further requires operators to use blockchain analytics and tracing software to help prevent purchased crypto from being sent to wallets known to be associated with fraud at the time of a transaction.
Refund Provision Has Returned $171,332 to 35 Victims Since September
The Attorney General’s Office said the 35 victims have recovered the full value of qualifying fraudulent transactions since the law became effective.
The protection does not guarantee reimbursement for every crypto ATM scam. Eligibility depends on the victim being a new customer and completing the operator, government-reporting and documentation requirements within the 30-day window.
Mayes said victims should contact her office or local law enforcement immediately after discovering a fraudulent crypto ATM transaction.
